User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data collected through our services.
Requests
Exercising User Rights
Requests to exercise rights should be submitted through the contact information provided.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this policy via our website.
Material changes to this policy are communicated through appropriate channels.
01
Data Collection Practices
We collect personal data such as names, contact information, and payment details to facilitate bookings and provide services.
The categories of data collected depend on how users interact with our services.
02
Sources of Data
Information is gathered when users make reservations, complete forms, or engage with our website.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies help us enhance user experience and analyze website traffic.
Users may adjust cookie preferences through browser settings at any time.
01 · Purpose
Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
02 · Sharing
Data Sharing with Partners
We share data with service providers who assist in our operations, under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
03 · Legal basis
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies when legally obligated.
Disclosure to authorities occurs only when required by applicable law.
Contact Information
Email
Phone
+44 141 597 7720
Address
8 Elliot Gardens, Rednal, Birmingham, B45 8US
General inquiries